Terms Of Service

Welcome to Immaculate Impressions ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our cleaning services ("Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

 

## 2. Services

 

### 2.1 Description of Services

 

We provide residential and commercial cleaning services, including but not limited to regular cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning services.

 

### 2.2 Scheduling and Appointments

 

Services are scheduled by appointment. Appointments can be made via our website, phone, or email. We will confirm your appointment by email or phone.

 

### 2.3 Service Modifications

 

We reserve the right to modify or discontinue any part of our Services at any time without prior notice.

 

## 3. Payments

 

### 3.1 Pricing

 

Our pricing for Services is available on our website or provided during the booking process. Prices are subject to change without notice.

 

### 3.2 Payment Terms

 

Payment is due upon completion of Services unless otherwise agreed upon. We accept payments via credit card, debit card, or other approved methods.

 

### 3.3 Late Payments

 

Late payments may incur additional fees. Failure to pay for Services rendered may result in the suspension or termination of future services.

 

## 4. Cancellations and Refunds

 

### 4.1 Cancellations

 

Cancellations must be made at least 24 hours before the scheduled appointment. Cancellations made within 24 hours of the appointment may incur a cancellation fee.

 

### 4.2 Refunds

 

Refunds are provided at our discretion. If you are not satisfied with our Services, please contact us within 24 hours of service completion. We will make reasonable efforts to address your concerns.

 

## 5. Liability and Disclaimer

 

### 5.1 Liability

 

We are not liable for any damage or loss resulting from the use of our Services, except in cases of gross negligence or willful misconduct.

 

### 5.2 Disclaimer

 

Our Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

 

## 6. Privacy

 

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

## 7. Changes to Terms

 

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

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